Rent In Chelan, LLC
Last Updated: June 12, 2026
 
Rent In Chelan, LLC ("Rent In Chelan," "Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, reservation system, rental agreements, customer communications, and related services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT
We may collect the following categories of information:
Personal Information

• Full name

• Mailing address

• Email address

• Phone number

• Date of birth

• Emergency contact information

Identification Information

• Driver's license information

• Government-issued identification

• Uploaded copies or photographs of identification documents

Insurance Information

• Automobile insurance information

• Policy numbers

• Insurance carrier information

Reservation Information

• Rental dates

• Rental equipment selected

• Delivery locations

• Charter details

• Reservation history

Payment Information
Payments may be processed through third-party payment processors.
We may collect:

• Billing address

• Transaction information

• Payment status

We do not store complete credit card numbers on our servers.
Electronic Signatures and Documents
We may collect and store:

• Electronic signatures

• Rental agreements

• Liability waivers

• Safety acknowledgments

• Customer acknowledgments

Website Usage Information
When visiting our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on website

• Referring websites

Photos and Videos
We may collect photographs or videos taken during rentals, charters, events, or customer interactions when permitted by law or authorized by the customer.

2. HOW WE USE YOUR INFORMATION
We use collected information to:

• Process reservations

• Verify identity

• Confirm eligibility to rent equipment

• Communicate regarding reservations

• Provide customer support

• Process payments

• Prevent fraud

• Comply with legal obligations

• Enforce agreements and policies

• Improve our website and services

• Maintain business records

• Protect customer and public safety

We may also use information for internal business operations, analytics, and service improvements.

3. HOW WE SHARE INFORMATION
We do not sell personal information.
We may share information with:
Service Providers
Third parties that assist with:

• Payment processing

• Reservation management

• Website hosting

• Email communications

• Technology services

• Security services

Legal Requirements
We may disclose information if required by:

• Court order

• Subpoena

• Government request

• Law enforcement investigation

• Legal process

Protection of Rights
We may disclose information when necessary to:

• Protect our business

• Protect customers

• Prevent fraud

• Investigate incidents

• Enforce agreements

Business Transfers
In the event of a merger, acquisition, sale, restructuring, or transfer of assets, customer information may be transferred as part of the transaction.

4. DATA RETENTION
We retain information for as long as reasonably necessary to:

• Fulfill business purposes

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Maintain rental records

Driver's licenses, waivers, agreements, reservation records, and related documents may be retained for extended periods as required by law or business necessity.

5. SECURITY
We implement commercially reasonable measures to help protect personal information.
However, no method of transmission, storage, or internet communication can be guaranteed to be completely secure.
Customers acknowledge that information transmitted electronically carries inherent security risks.

6. COOKIES AND ANALYTICS
Our website may use:

• Cookies

• Analytics tools

• Session tracking technologies

• Advertising technologies

These technologies help us:

• Improve website performance

• Understand visitor behavior

• Analyze traffic

• Improve customer experience

Users may adjust browser settings to manage cookies.

7. THIRD-PARTY SERVICES
Our website may contain links to third-party websites or services.
We are not responsible for:

• Third-party privacy practices

• Third-party content

• Third-party policies

Customers should review the privacy policies of any third-party services they use.

8. CHILDREN'S PRIVACY
Our services are not directed toward individuals under the age of thirteen (13).
We do not knowingly collect personal information from children without appropriate parental or legal guardian authorization.

9. CUSTOMER RIGHTS
Subject to applicable law, customers may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of certain information

• Information regarding our privacy practices

Requests may be submitted using the contact information below.
Certain information may be retained when required by law, contract, safety requirements, insurance obligations, or legitimate business purposes.

10. PHOTO AND VIDEO USAGE
Photographs or videos captured during rentals, charters, events, or customer interactions may be used for:

• Marketing

• Advertising

• Social media

• Website content

• Promotional materials

Customers may decline marketing-related use of their likeness by notifying Rent In Chelan in writing unless separate consent has been provided.

11. DO NOT TRACK
Our website may not respond to all browser-based "Do Not Track" signals.

12. CHANGES TO THIS PRIVACY POLICY
Rent In Chelan reserves the right to modify this Privacy Policy at any time.
Changes become effective upon posting to our website.
Continued use of our website or services constitutes acceptance of any revised Privacy Policy.

13. CONTACT INFORMATION

Rent In Chelan, LLC
Website: www.rentinchelan.com
Email: ______________________
Phone: ______________________
Chelan, Washington
By using our website, submitting information, creating a reservation, signing rental documents, or utilizing our services, you acknowledge that you have read and understood this Privacy Policy.